Benefit Coordinator

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Authorization: The information listed above is complete and true to the best of my knowledge and belief. I acknowledge that any false statement or omission in answering the above questions may result in the rejection of my application or can result in immediate discharge and/or termination of employment. I hereby release the Company, previous employers, references and all persons contacted from any and all damages incurred while verifying the accuracy of the information provided. In consideration of my employment, I agree to abide by all Company rules and regulations.

This offer of employment is at-will. This is not a contract. At-will employment means either party can terminate the relationship with the other party for any reason or no reason at all, and at any time. The terms of this offer letter supersede any prior written or oral representations or statements made to you by any representative of the Company prior to the date on which you sign this document.

CoStaff Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoStaff Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

I further agree that only the Company President, has now or has had in the past any authority to enter into any agreement for employment for any specified period of time or to make any agreement which is contrary to or a modification of the employment-at-will relationship, and that such agreement or representation must be in writing and signed by both myself and the President of the Company in order to be effective.

Pre-employment: It is our Company policy to conduct Employer Reference Checks, Background Investigations and Drug Screens on all new hires as a condition of employment. Employment is also contingent upon you being either a United States citizen or legally authorized to work in the United States.

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This position is responsible for performing Benefit related duties to support clients and works closely with the Benefit Analyst, Benefit Account Managers, and Sales Team. This position carries out responsibilities in the following functional areas: benefit renewal & new business, implementation, carrier escalations, ACA Reporting & Compliance, employee resources, benefit auditing, & customer service. This role requires a firm attention to detail while being able to adapt to change quickly.


  • Quoting prospective and current clients to carriers.
  • Creating, maintaining & expanding client facing benefit materials including but not limited to proposals, employee workbooks, financial comparisons, enrollment forms and miscellaneous documents.
  • Maintaining Carrier Relation data base.
  • Internal carrier escalation contact for clients including but not limited to: access to care, reinstatement's, billing disputes, etc.
  • Create the installation census from enrollment forms for carrier installations for PEO and direct to carriers.
  • Complete employee benefit changes throughout policy year at applicable carriers.
  • Sending ACA Files monthly for applicable clients.
  • Auditing the following department areas: Client records, employee information, client billing and additional agency materials.
  • Maintaining Agency tracking systems and reporting.
  • Special Projects as assigned from manager.


  • Strong computer and organizational skills
  • Highly proficient in Adobe & Microsoft Office applications, primarily Microsoft Excel, Adobe Applications, Microsoft Word
  • Types 65 WPM
  • HRIS Systems experience preferred
  • Excellent communication (oral and written) and attention to detail
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions and comply with company policies
  • Evaluate processes for improvements and recommend changes to manager      
  • Ability to interact effectively with peers, auditors and various levels of management


  • High school diploma or GED.
  • 2-year degree preferred or comparable work experience  
  • 3-5 years in an administrative or customer service role
  • 1-2 years in benefits preferred

Location: Southfield, MI
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